Frequently asked questions

Providers

What are the benefits of advertising vacancies through CDU StudyStays?

StudyStays is an information service that helps connect students and staff with accommodation providers and landlords. The contact details of the accommodation provider are only available to staff and students at CDU through their log in. The general public can only view the basic information of the property that you have chosen to display. International students will already have obtained the relevant student visa to study in Australia. Therefore, they have met the vigorous requirements of the Australian Government before being granted acceptance to study in Australia. As an accommodation provider you will be able to advertise directly to the student and staff population at CDU

What are students/staff looking for?

Most students and staff seek accommodation that is clean, safe and close to the university campus and/or has good access to public transport. Staff usually have their own vehicle so may choose to live anywhere in and around Darwin. Price can be a big factor for students so cost effective accommodation is generally popular. If renting out a room, you may obtain a higher rental price if you provide a bed, desk and wardrobe. Anti-discrimination laws prevent discrimination on the grounds of race, religion, gender or parental status. Sometimes these laws do not apply to rooms being offered in a share property. However, CDU will not approve any discriminatory advertisements.

I can’t sign in or remember my password.

Please use the password assistance page to reset your password.
 

How much rent do I charge and should bills be included in the rent?

The best way to set your rent is to research the market. The NT News (Wednesday and Saturday’s editions) or the internet provide a good guide for setting the price. How to charge for bills is completely up to the accommodation provider. Some find it easier to include in the price, others like to leave it as a separate cost.

How do I advertise a vacant room or property?

The process is simple and easy.
You’ll need to register as a provider first. Then, just click 'add a listing' and fill out the form.

How long does it take for my listing to go live?

Before advertisements go ‘live’, they require the approval on the CDU Off-campus Accommodation Officer. Generally the service will be updated each business day during business hours.

How long will my advertisement remain live on this service?

Each advertisement will remain live on StudyStays for 2 months unless you close the listing when you have found a tenant. You will receive an email prior to the expiry date so that if the premises have not been leased you have the opportunity to renew the advertisement.

How do I edit my listing?

Once you are logged in, bring up your property. You should see a small edit buttom on the right hand side of the heading of your advertisement. By clicking this you will be able to go in and edit any part of your advert.

How do I relist a previous accommodation offer?

Locate the listing to be reactivated from your dashboard. Click on the ‘relist’ link. Click on ‘available from’ box and enter date. Select ‘preview’ box and make any changes. Select ‘Ok, submit this listing’. Once approved by the accommodation officer you will receive a notification email.

How do I close my listing when the vacancy has been filled?

Once logged in go to your property, on the right hand side bar (about halfway down) is a 'close this listing' button. This will stop your accommodation being listed but retain the information in case you want to re-advertise in the future.

Further Information

For further information on rights and responsibilities please refer to: http://www.consumeraffairs.nt.gov.au/ForConsumers/ResidentialTenancies/Pages/default.aspx 

Or contact the Off-Campus Accommodation Officer at CDU on 08 8946 6288 or accommodation.assistance@cdu.edu.au